Forum Discussion
ccboyle
Mar 19, 2024Copper Contributor
New Teams - presence broken in Outlook 2016, checkbox disappeared in Settings
With the introduction of client version 49/24021528611, all of our users have lost the checkbox in settings that let them set the New Teams as the default chat app for Office 365. Previously, ...
dmulkeen
Copper Contributor
Did this new version fix the issue for you? We are still experiencing the issue and have received updates up to and including this morning with no change. Matthew_Cox1305
Rich1287
Apr 09, 2024Copper Contributor
Seen sevral new versions of New Teams still not working for us. I have a case open with Microsoft Support still no resolution. dmulkeen
- shotogoApr 09, 2024Copper Contributor
We also have a case open with MS but have heard nothing. In our case it's Outlook 365 and new Teams but the same behavior.
I found a fix/workaround today. We're still using Islands for our coexistence mode in Teams. I changed my account to Teams only coexistance mode and the fourth box is back and the presence is showing again in Outlook.
- Matthew_Cox1305Apr 09, 2024Copper ContributorThat makes sense. We don't see this issue for people who are Teams only. Only for people who are still using SfB.