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New bug? Presence issue when switching to different orgs
The latest update to Teams desktop client 1.3.00.30866 (64-bit) seems to have broken presence indication for us. We noticed that it's happening when switching among orgs that you're a guest in. W...
- No worries Bob, that's now raised internally with the product team referencing this thread and the associated uservoice. Let's hope this is remediated in the next few days or so
Best, Chris
Hey Bob,
I had the problem recently and clearing the cache from this particular doc resolved it
https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/
Some clear cache docs are different but this seems the most thorough one and works for me 99% of the time. If you have done all this then would advise opening a ticket. I have raised the bug here and informed the product team, so you may want to update your ticket to avoid them asking you to do it
Hope it gets resolved! Hope it will soon
Best, Chris