Forum Discussion
JayARC1
Mar 17, 2021Copper Contributor
Names disappear from participant list
Microsoft Teams Version 1.4.00.4167 (64-bit). It was last updated on 3/1/21. While in a video meeting, open participant list, mouse over (hover over) names in participant list and names disappear...
- Aug 09, 2021
I had word with Microsoft teams Support they said that its a region issue and it will be fixed before 26th August 2021
mardster13
Copper Contributor
TeamsEnthusiastPremier Support recommended clearing out the Teams cache. You can find Web references on how to do. So far, this has worked.
JayARC1
Mar 21, 2021Copper Contributor
mardster13
Clearing cache did not solve the issue. Same symptoms and same effects.
Clearing cache did not solve the issue. Same symptoms and same effects.
- mardster13Mar 22, 2021Copper ContributorAre you clearing the Teams cache in the client?
- JayARC1Mar 22, 2021Copper Contributormardster13,
Yes, followed step-by-step to clear the Teams cache, which is a rather simple process. Did not resolve the issue and tested on two machines.- braieMar 23, 2021Copper Contributor
I also cleared my cache. Easy to do, but still having the issue.