Forum Discussion
Names disappear from participant list
I had word with Microsoft teams Support they said that its a region issue and it will be fixed before 26th August 2021
JayARC1 https://answers.microsoft.com/en-us/msteams/forum/all/teams-meeting-participant-list-issue/b0c3b745-c42f-41e8-9a38-2deb2ba213e5?page=2
Workaround: have the New meeting experience screen maximized manually by holding the edges and dragging (do not hit the square to maximize), you might be able to see the names
Temporary fix: (this would break again after the client gets updated to the buggy version 1.4.00.4167) you could try to install other version listed on https://whatpulse.org/app/microsoft-teams (the version 1.4.00.4045 worked for me) from https://statics.teams.cdn.office.net/production-windows-x64/1.3.00.33971/Teams_windows_x64.exe
(please replace Xs' in the above link)
https://techcommunity.microsoft.com/t5/microsoft-teams/force-teams-desktop-client-update/m-p/2056566
TeamsEnthusiastPremier Support recommended clearing out the Teams cache. You can find Web references on how to do. So far, this has worked.
- mardster13
Clearing cache did not solve the issue. Same symptoms and same effects.- Are you clearing the Teams cache in the client?
- mardster13,
Yes, followed step-by-step to clear the Teams cache, which is a rather simple process. Did not resolve the issue and tested on two machines.
