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TyBem's avatar
TyBem
Copper Contributor
Feb 20, 2024
Solved

Multiple accounts on Teams App, users can click any account and it auto signs in - how to stop?

We have computers set up in our conference rooms with a generic local account set up with teams installed. We've found after users have signed into Teams with their own microsoft account, signed out,...
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  • LeonPavesic's avatar
    LeonPavesic
    Feb 21, 2024

    Hi TyBem,

    you can remove all the signed-in accounts from Microsoft Teams.

    Open every single location (path) seperately with Windows Start + R (Run) and delete everything in the location. Microsoft Teams should be running.

     

    %LocalAppData%\Packages\MSTeams_8wekyb3d8bbwe

    %LocalAppData%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy

    %LocalAppData%\Microsoft\OneAuth

    %LocalAppData%\Microsoft\TokenBroker

    %LocalAppData%\Microsoft\IdentityCache

    This should remove all active logged-in users in Microsoft Teams Client.

     

    Then, log out from the Microsoft Teams and sign-in with the generic user you are using.
    This is just a workoround, not a solution.

    I would be good to give feedback directly to Microsoft regarding this issue in your Microsoft Teams client by clicking on ... > Help > Give Feedback or by posting a feature request on Microsoft Feedback Portal (Microsoft Teams · Community).



    Please click Mark as Best Response & Like if my post helped you to solve your issue.
    This will help others to find the correct solution easily. It also closes the item.


    If the post was useful in other ways, please consider giving it Like.


    Kindest regards,


    Leon Pavesic
    (LinkedIn)
    (Twitter)

LeonPavesic's avatar
LeonPavesic
Silver Contributor
Feb 21, 2024

Hi TyBem,

you can remove all the signed-in accounts from Microsoft Teams.

Open every single location (path) seperately with Windows Start + R (Run) and delete everything in the location. Microsoft Teams should be running.

 

%LocalAppData%\Packages\MSTeams_8wekyb3d8bbwe

%LocalAppData%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy

%LocalAppData%\Microsoft\OneAuth

%LocalAppData%\Microsoft\TokenBroker

%LocalAppData%\Microsoft\IdentityCache

This should remove all active logged-in users in Microsoft Teams Client.

 

Then, log out from the Microsoft Teams and sign-in with the generic user you are using.
This is just a workoround, not a solution.

I would be good to give feedback directly to Microsoft regarding this issue in your Microsoft Teams client by clicking on ... > Help > Give Feedback or by posting a feature request on Microsoft Feedback Portal (Microsoft Teams · Community).



Please click Mark as Best Response & Like if my post helped you to solve your issue.
This will help others to find the correct solution easily. It also closes the item.


If the post was useful in other ways, please consider giving it Like.


Kindest regards,


Leon Pavesic
(LinkedIn)
(Twitter)

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