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fightstarter's avatar
fightstarter
Copper Contributor
Jun 07, 2022

MTR-延迟十几分钟才会收到会议邀请通知

大家好，

我们安装了两个会议室，都是用的联想 thinkhub500,MTR账号，发现每次会议邀请，都会有其中一个房间（不一定是哪一个房间，两个房间随机出现）会在发出邀请后的十余分钟后才能收到会议邀请（触摸屏幕上才会出现join按钮），在发帖之前已经问过联想客服，客服那边先是让检查win10版本，如果不是21h2就先升级到21h2,但发现目前本就是21h2,后来又打给客服问，客服又让升级app版本，但显示当前app正是最新，觉得客服也是在摸石头过河，并不在知道真正的原因，所以请问大家遇到过这种情况吗?有办法解决吗？或者说这本就是个通病，用户无法自行解决只能由微软在以后的软件推送中解决?谢谢。

meetings
microsoft teams
MTR

1 Reply

  • Therese_Solimeno's avatar
    Therese_Solimeno
    Moderator
    Jun 09, 2022

    fightstarter 

    Since the community has not yet responded to your post, you might want to seek assistance with other resources that are focused on tech support:

     

    • Ask your IT manager to open a support case or call Microsoft using the support line you were given.  Other options for business subscription admins are listed here:

    https://docs.microsoft.com/en-us/microsoft-365/business-video/get-help-support?view=o365-worldwide#:~:text=Online%20support%201%20Go%20to%20the%20admin%20center,contact%20method%2C%20and%20then%20select%20Contact%20me.%20

    https://support.serviceshub.microsoft.com/supportforbusiness/create

    • Additional tech support is available at https://support.microsoft.com/ or https://answers.microsoft.com/, where authorized Microsoft agents are available to trouble an issue until it’s resolved.