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MS Teams Video quality is terrible
I am a MS fan for the most part, but you guys need to fix this Teams video quality issue. Our teams have been using it for weeks now and people are regularly getting blurry and poor audio / video qu...
[SOLVED]
I called with microsoft. The problems could be solved when you deleting the cache of Teams!
o Close Teams (dont forget the background process)
o Go to %appdata%\microsoft\teams
o Delete all files and folders here
o Start Teams again
The preview stays very bad quality, but when a call is made, the other end has "better" video. But it will be max 720P in teams.
Why has the moderator marked this thread as having a solution, clearing the cache does not work and there is no-one in this thread that has confirmed it as a fix!
I am having this issue too. I have tried updating Firmware, updating windows, checking driver versions etc - basically everything on these threads.
Teams App is still only broadcasting really poor video quality, but all other video meeting software I have tested (even Teams Web App) shows a high quality picture.
Teams App is still only broadcasting really poor video quality, but all other video meeting software I have tested (even Teams Web App) shows a high quality picture.