Forum Discussion
jsquaredz
May 02, 2020Brass Contributor
MS Teams Video quality is terrible
I am a MS fan for the most part, but you guys need to fix this Teams video quality issue. Our teams have been using it for weeks now and people are regularly getting blurry and poor audio / video qu...
- Dec 31, 2021
[SOLVED]
I called with microsoft. The problems could be solved when you deleting the cache of Teams!
o Close Teams (dont forget the background process)
o Go to %appdata%\microsoft\teams
o Delete all files and folders here
o Start Teams again
The preview stays very bad quality, but when a call is made, the other end has "better" video. But it will be max 720P in teams.
Paulo247
Sep 30, 2020Copper Contributor
jsquaredz It's now almost october 2020. Is your video quality in MS Teams still poor? Mine is. Did you find a solution?
Superfly009
Nov 18, 2021Copper Contributor
it is now November 2021 .. still same issue .. how is that!