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MS Teams Video quality is terrible
I am a MS fan for the most part, but you guys need to fix this Teams video quality issue. Our teams have been using it for weeks now and people are regularly getting blurry and poor audio / video qu...
[SOLVED]
I called with microsoft. The problems could be solved when you deleting the cache of Teams!
o Close Teams (dont forget the background process)
o Go to %appdata%\microsoft\teams
o Delete all files and folders here
o Start Teams again
The preview stays very bad quality, but when a call is made, the other end has "better" video. But it will be max 720P in teams.
jsquaredz It's now almost october 2020. Is your video quality in MS Teams still poor? Mine is. Did you find a solution?
Yes it’s still pretty much the same. I think I’ve figured out that no matter if you have one or two people on teams uses a fixed low definition stream. Each user that is added has the same as stream. Once you have a few people on and their videos are tiny you can’t notice anymore.
Zoom starts of giving a high definition stream if your only talking to one or two people. As you add additional people and the video windows gets smaller zoom will reduce the quality of each stream which you can’t tell because it’s more pixels than the little box has anyway.
When I did an experiment I noticed that zoom bandwidth usage stayed about the same at 1.5 or 2 mbits total no matter how many people had on.
Teams on the other Hand started with a 250k stream with just me, the. Went to 500 total once the other person joined and 750 with the third etc. by the time you have four people on and are using a megabit the individual video windows are small enough that it appears the quality improved.
Bottom line is that Microsoft should have an HD stream and adaptive streaming that only adjusts lower(per stream) as the video window size is reduced.
Zoom starts of giving a high definition stream if your only talking to one or two people. As you add additional people and the video windows gets smaller zoom will reduce the quality of each stream which you can’t tell because it’s more pixels than the little box has anyway.
When I did an experiment I noticed that zoom bandwidth usage stayed about the same at 1.5 or 2 mbits total no matter how many people had on.
Teams on the other Hand started with a 250k stream with just me, the. Went to 500 total once the other person joined and 750 with the third etc. by the time you have four people on and are using a megabit the individual video windows are small enough that it appears the quality improved.
Bottom line is that Microsoft should have an HD stream and adaptive streaming that only adjusts lower(per stream) as the video window size is reduced.