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VictorHDO's avatar
VictorHDO
Copper Contributor
Aug 05, 2021

MS Teams Rooms - Scheduled Meetings does not appear on screen to join.

Hi! I created a room as a resource account "Room" and then designated it as a "Microsoft Teams Rooms Standard". Then I log into my Lenovo Hub 500, but when I invite this room, the meeting is not...
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Austin_K's avatar
Austin_K
Copper Contributor
Sep 19, 2022

StevenC365  We are having identical issues with meetings not appearing on our Teams Rooms devices. There is no issue in Azure AD with authentication and have modern authentication turned on in settings. They are activated with Teams Room Standard License.

StevenC365's avatar
StevenC365
MVP
Sep 20, 2022

Austin_K When you say "no issues with authentication" are you specifically seeing the authentications from the device to Exchange Online succeed in the Azure AD sign in logs?

 

If so, are the meetings definitely accepted in the rooms calendar? 

  • Austin_K's avatar
    Austin_K
    Copper Contributor
    Sep 21, 2022

    StevenC365Yes, I am seeing the sign-ins succeed in Azure AD. I also logged into the account's Teams calendar and was able to see that the meetings were showing up and accepted.

    • StevenC365's avatar
      StevenC365
      MVP
      Sep 22, 2022

      Austin_K I'm out of ideas, there really isn't anything typically odd about how it accesses Exchange. I would suggest raising a support request so Microsoft can look further at what might be happening.

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