Forum Discussion
MS Teams Room - HP Slice - Logitech Rally - Rally Equipment Stability Issues During Meetings
I know this thread is a bit old, but I want to add that I am having the same issue with a Logitech Rally Plus hooked up to a Mac Mini. Randomly, but frequently, everything on the Rally Plus system disconnects then reconnects. The log in the Logitech sync application looks like this:
Speaker was reconnected
Speaker was reconnected
Mic Pod was reconnected
Mic Pod was reconnected
Display Hub was reconnected
Camera was reconnected
Speaker was disconnected
Speaker was disconnected
Mic Pod was disconnected
Mic Pod was disconnected
Display Hub was disconnected
Camera was disconnected
My point being, I don't think it has to do with a BIOS or MS Teams, but something on the Rally Plus end. Logitech support can only tell me to replace the cables, even though I have done that already. They are really no helpful at all. Has anybody been able to resolve this?
Our logs in the Sync were showing a similar sequence of events when we were experiencing the problem. The resolution for us was moving the HP Slice to connect via the Display Hub instead of the Table Hub. The issue has not reoccurred since I made this change in our MTRs.