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Kelen_lee's avatar
Kelen_lee
Copper Contributor
Mar 01, 2024
Solved

MS Teams member/guest suddenly not appearing.

I am encountering an issue where out of no where the list for members and guest on teams is not showing. This happened today both on web and desktop application. The members are not actually remov...
Administrator
microsoft teams
  • LeonPavesic's avatar
    LeonPavesic
    Mar 04, 2024

    Hi ,

    there is a global issue "Some users who are team owners may see an incorrect member and guest count for some teams within Microsoft Teams" - TM709914 - reported in Microsoft 365 Admin center (please see the screenshot).

     

    Next update from Microsoft regarding this issue tomorrow, March the 5th, 2024.

    In the meantime, you can use Admin account to check the members and guests, because Admins can view the correct counts through the Microsoft Teams admin center.

    You can (if you are an Microsoft 365 Admin) click on the "Are you experiencing this issue?" and report the issue to Microsoft.


    Please click Mark as Best Response & Like if my post helped you to solve your issue.
    This will help others to find the correct solution easily. It also closes the item.

    If the post was useful in other ways, please consider giving it Like.

    Kindest regards,

    Leon Pavesic
    (LinkedIn)
    (    Twitter)

    Kelen_lee

Kelen_lee's avatar
Kelen_lee
Copper Contributor
Mar 12, 2024

Kelen_leeI have found a way to update the records on a team, but it seems to only work on a specific device or application - and not on every device. I've done it by making a member to owner or owner to a member.
This still does not resolve issue of some device having a not updated member list, sadly.

 

  • CliveMassyn's avatar
    CliveMassyn
    Copper Contributor
    Apr 30, 2024
    Hi, any updates regarding the March 5 update?

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