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Kelen_lee's avatar
Kelen_lee
Copper Contributor
Mar 01, 2024
Solved

MS Teams member/guest suddenly not appearing.

I am encountering an issue where out of no where the list for members and guest on teams is not showing. This happened today both on web and desktop application. The members are not actually remov...
Administrator
microsoft teams
  • LeonPavesic's avatar
    LeonPavesic
    Mar 04, 2024

    Hi ,

    there is a global issue "Some users who are team owners may see an incorrect member and guest count for some teams within Microsoft Teams" - TM709914 - reported in Microsoft 365 Admin center (please see the screenshot).

     

    Next update from Microsoft regarding this issue tomorrow, March the 5th, 2024.

    In the meantime, you can use Admin account to check the members and guests, because Admins can view the correct counts through the Microsoft Teams admin center.

    You can (if you are an Microsoft 365 Admin) click on the "Are you experiencing this issue?" and report the issue to Microsoft.


    Please click Mark as Best Response & Like if my post helped you to solve your issue.
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    Kindest regards,

    Leon Pavesic
    (LinkedIn)
    (    Twitter)

    Kelen_lee

Batistellim's avatar
Batistellim
Copper Contributor
Mar 05, 2024

LeonPavesic Does this issue and fix also apply to viewing the list of members of a group, not just the count? I can see the members using the Android app, but not on my desktop or using Teams Online.

JWeiresWV's avatar
JWeiresWV
Copper Contributor
Mar 11, 2024

Batistellim We've got exactly the same problem - there's an issue when we try to view the list of members. The problem appears, when we try to view the members of dynamic Teams - no matter if we're an admin or a member of the Team.

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