Forum Discussion
MS Teams member/guest suddenly not appearing.
- Mar 04, 2024
Hi ,
there is a global issue "Some users who are team owners may see an incorrect member and guest count for some teams within Microsoft Teams" - TM709914 - reported in Microsoft 365 Admin center (please see the screenshot).Next update from Microsoft regarding this issue tomorrow, March the 5th, 2024.
In the meantime, you can use Admin account to check the members and guests, because Admins can view the correct counts through the Microsoft Teams admin center.
You can (if you are an Microsoft 365 Admin) click on the "Are you experiencing this issue?" and report the issue to Microsoft.
Please click Mark as Best Response & Like if my post helped you to solve your issue.
This will help others to find the correct solution easily. It also closes the item.If the post was useful in other ways, please consider giving it Like.
Kindest regards,
Leon Pavesic
(LinkedIn)
(Twitter) 
Hi ,
there is a global issue "Some users who are team owners may see an incorrect member and guest count for some teams within Microsoft Teams" - TM709914 - reported in Microsoft 365 Admin center (please see the screenshot).
Next update from Microsoft regarding this issue tomorrow, March the 5th, 2024.
In the meantime, you can use Admin account to check the members and guests, because Admins can view the correct counts through the Microsoft Teams admin center.
You can (if you are an Microsoft 365 Admin) click on the "Are you experiencing this issue?" and report the issue to Microsoft.
Please click Mark as Best Response & Like if my post helped you to solve your issue.
This will help others to find the correct solution easily. It also closes the item.
If the post was useful in other ways, please consider giving it Like.
Kindest regards,
Leon Pavesic
(LinkedIn)
(Twitter)
- BatistellimMar 11, 2024Copper Contributor
LeonPavesic Is there a status update on the correction for this issue? It is almost a week after March 5th and the problem still persists. Not all of us are administrators and can use the suggested work-around.
I determined a crude work-around. Typing an "*" in the Search for Members box brings up a list of members. - BatistellimMar 05, 2024Copper Contributor
LeonPavesic Does this issue and fix also apply to viewing the list of members of a group, not just the count? I can see the members using the Android app, but not on my desktop or using Teams Online.
- JWeiresWVMar 11, 2024Copper Contributor
Batistellim We've got exactly the same problem - there's an issue when we try to view the list of members. The problem appears, when we try to view the members of dynamic Teams - no matter if we're an admin or a member of the Team.