Forum Discussion
MS Teams Meeting - Dropping
Erik365Online Look at the call record in Teams admin, whats you call quality like. Sounds like a network issue to me. Teams isn't looking for network quality, but network latency and accuracy.
Hi StevenC365, I'll analyze this. Reports say it's the attendees network connectivity. I'll further investigate there.
Hi RPollina, still on it, we're investigating towards firewall because the issue does not occure if I test this on a "unmanged" internet connection, i.e. if the user/s are located remote at home without VPN/DA... And the network monitoring/reporting did not show such bad network metrics towards O365...
Erik365Online update... I have our IT department looking at our WAPs to see if they need updating / rebooting / better coverage. I'll post when I know more.
@Erik Kleefeldt update... Working with our IT folks... they had to make an adjustment to the firewall and now Teams has no issues. I can check with IT and see what change(s) they made.
