Forum Discussion
MS Teams Meeting - Dropping
Thanks Erik365Online!
I will try the browser and respond to this thread. This just started happening over the past few weeks; do you think it's a change to the Windows client?
Hi RPollina , I'm not yet sure. I'm still investigating this issue.
I'll also try to set up a new clean Windows machine, not domain joined, update it with the latest updates for Windows as well as Office. Than I'll check if the issue remains if the user joins a meeting via this (test) Windows client.
As far as I figure out something new I'll also answer to this thread but I'm not sure when this will be.
Erik365Online Look at the call record in Teams admin, whats you call quality like. Sounds like a network issue to me. Teams isn't looking for network quality, but network latency and accuracy.
Hi StevenC365, I'll analyze this. Reports say it's the attendees network connectivity. I'll further investigate there.
Hi RPollina, still on it, we're investigating towards firewall because the issue does not occure if I test this on a "unmanged" internet connection, i.e. if the user/s are located remote at home without VPN/DA... And the network monitoring/reporting did not show such bad network metrics towards O365...
