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RPollina's avatar
RPollina
Copper Contributor
Aug 27, 2019

MS Teams Meeting - Dropping

We continually experience drops in MS Teams calls: The remote attendees can hear each other, though.
meetings
microsoft teams
anushka765's avatar
anushka765
Copper Contributor
May 13, 2020

RPollina can you give this pic in full screen?

AlanHuyLe's avatar
AlanHuyLe
Copper Contributor
Jan 13, 2021

LOL,

 

The QOS - disable Video should be fine!

 

QOS drop the Ms Teams or LOL (Miss Team!) 

 

anushka765 

  • ddelaney2011's avatar
    ddelaney2011
    Copper Contributor
    Mar 15, 2021

    AlanHuyLe 

     

    I am seeing periodic dropping of teams meetings..it seems that Microsoft could do a better job of offerring connectivity.  It is not my fault that I do not run the Teams in a browser instead of a meeting invite from Outlook.  

     

     

    I have restarted teams several times and guess what now it does not fail.

     

    -dd

    • Jubilee's avatar
      Jubilee
      Icon for Microsoft rankMicrosoft
      Oct 04, 2021

      ddelaney2011 I wish restarting would help me. I've been experiencing a large number of dropped calls the past month. My internet is wired broadband. Testing shows the speed is strong and consistent. I've tried all these and none has resolved the issue:

      * Reboot PC and modem only

      * Log out of teams, uninstall, upgrade/update system, reboot, reinstall

      * Restart modem, included manual unplug 

      * Turn off outgoing and incoming cameras (this helps but isn't a guaranteed fix)

      * Avoid being the one to hit record (this is a hard one)

      Even after all this, I've had calls drop over and over. I may need to start joining audio using my land-line phone. Will have to learn how! 

      I've noticed other employees are having this issue.

      • Kenji1129's avatar
        Kenji1129
        Copper Contributor
        Dec 15, 2021

        We also having issue with the teams meeting and sometime via ZOOM Jubilee Internet pc standalone connected via wired.

        I also disabled GPO for QOS for teams no difference.

        1. Upgrade the NIC drivers wired/wiireless

        2. Update teams

        3. Run the MS network tools shows some jitter 

        Has anyone tried turned off QOS in Teams Admin portal? did that fix the issue?

         

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