Forum Discussion
MS Teams Meeting - Dropping
RPollina can you give this pic in full screen?
I am seeing periodic dropping of teams meetings..it seems that Microsoft could do a better job of offerring connectivity. It is not my fault that I do not run the Teams in a browser instead of a meeting invite from Outlook.
I have restarted teams several times and guess what now it does not fail.
-dd
JubileeMicrosoft
ddelaney2011 I wish restarting would help me. I've been experiencing a large number of dropped calls the past month. My internet is wired broadband. Testing shows the speed is strong and consistent. I've tried all these and none has resolved the issue:
* Reboot PC and modem only
* Log out of teams, uninstall, upgrade/update system, reboot, reinstall
* Restart modem, included manual unplug
* Turn off outgoing and incoming cameras (this helps but isn't a guaranteed fix)
* Avoid being the one to hit record (this is a hard one)
Even after all this, I've had calls drop over and over. I may need to start joining audio using my land-line phone. Will have to learn how!
I've noticed other employees are having this issue.
Hi anushka765 Sorry, that's the only picture I have at this time. We haven't had an issue in quite sa while.
RPollina Erik365Online I wonder if you remember the setting/the config change that fixed your issue. I'm experiencing exactly the same on my Mac now. Works in a Broser, Network drops ("Hold on...") occasionally in the App. Since other users complain about audio drops in calls, I assume that the root cause is the same and could be fixed with the same change as your IT folks did. Looking forward to your insights. Take care and stay healthy.
dimuewat We only ensured that all clients can connect to all Office 365 URLs and IP addresses, especially the ones for Microsoft Teams. Plus, we checked that the network requirements are satisfied. Routers, Firewalls, Proxies, VPN/Direct Access must not block or interfer with the traffic.
