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MS Teams Direct Routing: One phone number for all outgoing calls
Hi, Is there a possible way to have a single call number for all calls going out/in? Ex: We have 20 users but only 1 "main" office phone number. Is it possible to assign this office number to a...
- Hi Lars,
Have a look at Caller ID policies in Teams Admin Center (currently rolling out).
https://docs.microsoft.com/en-us/microsoftteams/caller-id-policies
\Magnus
Hello,
IMO you could just assign a fictional phone number via PowerShell to every single user, for eg. like +1 850 22 01 - +1 850 22 20 and configure on your SBC you route everything over this single main phone number. For incoming calls you create an Attendant account with this single main number assigned and route everything to a call queue for these 20 users.
Otherwise you would need to assign a real phone number to these users and just create a rule on the SBC to go out with this main number.