Forum Discussion
MS Teams Dial plan
We are in a trial for the domestic dial plan and have assigned it to myself as an admin but I keep getting an error saying "Your admin does not allow phone calls from this location" when i try to make a call in the android teams app, the desktop app just ends the call and when I call the number it goes to voice mail. I didnt see anything posted about this that I could locate and im assigned the global policy which has all calling items active.
Any help would be great.
8 Replies
sxc7886 Do you see the Dial pad in your Teams client? And did you assign both the Phone System license and the Domestic Calling Plan license to your account?
LinusCansby Yes the phone icon is showing in all the apps and I can go in and try to call and that is when I get the error. I have the domestic calling plan enabled and the phone system active that comes with the M365 E5 plan. Its also been about 20 hours so I would have hoped that it would have synced and updated by now but still having the issue as of this morning.
sxc7886 The phone icon can be visible even if no Phone System is applied. I was thinking of the dial pad if you see that.
