Forum Discussion

MaksKuchuk's avatar
MaksKuchuk
Copper Contributor
Oct 05, 2020

MS teams crashed on Mac during meeting recording

Hi Colleagues, During meeting recording for wide audience MS teams become non responding and later on Mac itself stuck along with reboot. Once Mac restarted I re-joined MS teams meeting and saw that...
meetings
microsoft teams
PeterRising's avatar
PeterRising
MVP
Oct 05, 2020

MaksKuchuk 

 

Hi, how long since the meeting ended? It can take a short while for the recordings to become available.

  • MaksKuchuk's avatar
    MaksKuchuk
    Copper Contributor
    Oct 05, 2020

    PeterRising 
    6 hours already since the meeting. so far no recording appeared

    • PeterRising's avatar
      PeterRising
      MVP
      Oct 05, 2020

      MaksKuchuk 

       

      Hmm, should be available by now then.  I'm wondering if despite the meeting recording appearing to have remained active while you were disconnected - that it actually caused a disruption, and hence it hasn't actually saved.

       

      What you could try if you are an admin (or ask admin to check for you) is to view the M365 audit log activity from Stream.  You can check out how to do this at https://docs.microsoft.com/en-us/stream/audit-logs 

      • MaksKuchuk's avatar
        MaksKuchuk
        Copper Contributor
        Oct 05, 2020

        PeterRising thanks for your reply.
        Definitely I have no access to https://protection.office.com/#/unifiedauditlog.
        Till contacting admin for checking 1 user related issue in organization with 100 000 employees, could you share some information if they (admins) will be able to recover video stream?