Forum Discussion
MS Teams copy link for files doesn't provide Teams link, only give SharePoint link
Hello,
I have one user in our org that is facing unusual issue with MS teams.
Usually if we click on copy link in MS teams for any file to share, we get two links one for MS teams and another for SharePoint like below.
But with this user, out of nowhere one link has disappeared and now that user only gets one link for SharePoint only.
Only this user is affected with this and no other has reported. We tried to re-install teams from scratch with other troubleshooting as well but nothing has changed this. I even noticed that his Teams web app appearance has changed like this when tried to copy link.
Does anyone know any resolution for this how to get it back to two copy links Teams and SharePoint instead of just one?
https://urldefense.proofpoint.com/v2/url?u=https-3A__www.microsoft.com_en-2Dus_microsoft-2D365_roadmap-3FSilentAuth-3D1-26wa-3Dwsignin1.0-26filters-3DMicrosoft-2520Teams-252CRolling-2520out-252CLaunched-26searchterms-3DNew-252CFile&d=DwMGaQ&c=9mghv0deYPYDGP-W745IEdQLV1kHpn4XJRvR6xMRXtA&r=-us8l006s3S0QLW4gCtf8whF9kbNbN8kYLhhRAu1Ksc&m=LERjFO1R-yseH-fV3ZFEwcixUjtDymBpEUG1c4dmB6g&s=tBFdit9clq1OJ4XGE_TCXJZ02n1fyr9WqBPmQi7djKw&e=
I got confirmation from Microsoft that they are going ahead with this changeover and above link is the roadmap they provided.
I know I feel the same as you guys but hey It's Microsoft !
49 Replies
Ive had same issue. Cannot copy links whilst in Teams anymore. If open in Sharepoint (Browser) you are able to copy file link. This seems counter productive having to open another window to copy a link. Well Done MS!
- This update just rolled through our organization and it is making it a challenge to promote MS Teams adoption and maintain the user experience inside of MS teams when linking to files/folders now drives them to SP online.
This just doesn't make any sense, I subscribed to Microsoft Teams so I wouldn't have to use Sharepoint, Google Drive, or Docs. If you are copying a link in Teams, have that link go back to Teams, or at least give an option. I was annoyed before when the link only went to the browser version of Teams and not the Desktop, but this is even worse! LutherHargrove
- I agree with this completely! It will make it confusing to people as to where things are located especially if we're trying to promote teams as the central place for everything
- from the different thread:
"A new Graphical User Interface is being implemented in stages. In a Teams Channel, the ability to choose between a Microsoft Teams and a SharePoint link for a file/folder has been deprecated. Selecting "copy link" for a file/folder in the Channel files tab will only result in a SharePoint link. All users will have access to this capability, and users will not receive a Teams link for a file/folder. This one has been deprecated and will be replaced soon for all users. This is the most recent one, which all users will eventually get owing to the new GUI functionality. As a result, those affected have the new GUI, while those who have the old one will shortly have it altered."
please upvote this post and may be they will rollback option of switching teams/sharepoin link
https://feedbackportal.microsoft.com/feedback/idea/b2872de1-f257-ec11-a819-000d3a7bc845
- ya think? (Joking) Why are you taking me to another program? I want Teams NOT SharePoint.
The users don't need to know that they're "the same". I agree, you want to keep them IN Teams and not send them ALL OVER! I liked the option, for me, they could have it still, with a checkbox to go to SharePoint (maybe not as clear) yet if people wanted to go. Sad. Frustrating.
Especially as I think the links that DO exist today will still work and people will be confused and not sure why THOSE works and new ones don't!
- Did you hear anything back? I have a colleague / user who is having the same issues.
https://techcommunity.microsoft.com/t5/microsoft-teams/teams-get-link-function-only-shows-sharepoint-link/m-p/3030146/highlight/true#M104036- They are on
You have Microsoft Teams Version 1.4.00.29469 (64-bit). It was last updated on 11/8/2021. - They are on You have Microsoft Teams Version 1.4.00.29469 (64-bit). It was last updated on 11/8/2021.
I have opened a ticket with Microsoft and they are actually going to implement this soon to everyone as they can see one sharepoint link only in their beta version right now but they are digging about why it is just occurring with one user in our tenant.
They have got all the logs and everything so now I am waiting to hear back from them but I believe there wont be any solution as one MS Technical engineer who was on a call with me gave me a hint about these change so I am expecting a definitive answer from them now
Recently my own teams has changed to one link now so looks like it will be for everyone sooner or later- If I understand correctly, you were told that this will be the new default? No more Teams link? Thanks for clarifying.
- Hello,
Is this happening both in Desktop and Browser versions?- Yes, it is happening with both desktop (latest version) and web browser Teams apps
- The dialog on the 2nd screenshot belongs to SharePoint UX, tried to repro but couldn't.
Did you try clearing the browser cache?
Is this happening for the user on a brand new team\channel?
