Forum Discussion
AH123260
May 16, 2022Copper Contributor
MS teams app not displaying the app icon
Hi everyone, having trouble with a custom teams app not displaying the app icon or its so dark and hard to see and this happend on Teams desktop and client version
- I've never done this but most likely you're not using the right format/pixels. These are detailed here https://docs.microsoft.com/en-us/microsoftteams/platform/concepts/build-and-test/apps-package#app-icons
- SYN_DominikBrass ContributorHi guys,
I think we do have two problems here:
1. Icons don't appear. More information here: https://techcommunity.microsoft.com/t5/microsoft-teams/teams-custom-app-icon-not-displaying-sometimes/m-p/1247823
2. Icons are grayed out: Had the same problem. I was able to solve it after checking for Microsoft requirements for an icon like this: https://docs.microsoft.com/en-us/microsoftteams/platform/concepts/build-and-test/apps-package
It says "The icon must be 32x32 pixels. It can be white with a transparent background or transparent with a white background (no other colors are permitted). The outline icon should not have any extra padding around the symbol." Anything else got grayed out for me as well. It worked after using a white icon with transparent background.