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PhillMartin
Sep 14, 2020Copper Contributor
MS Teams - New Meeting Experience - Not Working
Hi All - been using the new meeting experience for a month or two now. Today, have tried to start my meetings and it will not let me use it. Have had to turn it off to enable me to go in to meetings. Has something changed today? Or is there something that i need to do?
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- cgdd2Copper Contributor
Hello,
I am a student at a school. I'm experiencing the same issue stated here. But, I'm unable to troubleshoot on my own due to a possible AUP violation, is there any temporary fix available? I need one soon because I'm constantly back & forth through meetings, and teams for assignments.
- Adam115Copper Contributor
Hi PhillMartin. I am having the same issue. I tried updating\reinstalling\ using a different PC (corp domain PC and a personal PC), and that did not resolve the issue. I had a co-worked sign into my PC and the new meeting experience was available for him, so it appears to be account related. I compared our AD\Azure\Teams accounts and the are virtually no differences.
- ChristianBergstromSilver Contributor
PhillMartin Hi, by any chance you're using Teams call queue? Apparently it's not supported in that scenario.
- PhillMartinCopper Contributor
ChristianBergstrom no, just a normal meeting.
- ChristianBergstromSilver Contributor
PhillMartin Try to sign out and back in manually (top right corner) and then go to the settings and enable the new meetings experience again.