Forum Discussion
Windows One Drive shared folder suddenly become shortcut instead of folders
Hi, I am having an issue that I need help with. I have my One Drive account for several years. I have my main account signed in on my laptop. I have 4 other users sharing their folder with edit a...
Ok Guys, after 3 months, I've found a solution!
the problem comes from the account itself. So you need to create another account (in our case we used the email address removed for privacy reasons from our company). Log off the previous user and log in with the new one. Then go to the main account you can share again the folders you need with this new user. On the new user profile (online) you click on the "add a shortucut to this folder to my files" and magic, it will create a regular folder in windows explorer like before.
In our case only one computer out of 3 was affected by that, but since yesterday everything works pefectly fine now!!!
Microsoft are aware of the problem and "are working on it"... 3 months with nothing, really poor customer service.
But at least we can work again with one drive normaly
Good luck.
the problem comes from the account itself. So you need to create another account (in our case we used the email address removed for privacy reasons from our company). Log off the previous user and log in with the new one. Then go to the main account you can share again the folders you need with this new user. On the new user profile (online) you click on the "add a shortucut to this folder to my files" and magic, it will create a regular folder in windows explorer like before.
In our case only one computer out of 3 was affected by that, but since yesterday everything works pefectly fine now!!!
Microsoft are aware of the problem and "are working on it"... 3 months with nothing, really poor customer service.
But at least we can work again with one drive normaly
Good luck.
Yep, we did that early on but the shortcut became an 'internet shortcut' which then takes the affected user to web version of the Onedrive folder rather than the file explorer version. The work around that we have adopted is that the affected user then has to 'Open in App' to get full functionality from files contained in the affected folder.
It is baffles me why it has only affected one file for one of the many users of the affected shared folder.