Forum Discussion
Moving from skype to teams does not migrate my chat history
Hello,
I have tried to login to teams using my skype username. It prompt me to merge my skype account with my personal email. I clicked yes. it successfully logged me in into Ms Teams.
I cannot see my skype chat history into teams and also not all of my contacts are there. I have enabled skype account contacts to sync from Settings => People => Sync contact => Manage but still not all contacts are synced and no chat history at all.
Anyone knows how can I import the chat history as well?
Thank you in advance
40 Replies
- monikateCopper Contributor
Helllo i had the same problem, and finally I found solution. I logged in to skype account and requested all files , you can also rquest chat history. I mainly needed videos and photos. After one hour on webpage I got link to download, inside was all my media.
https://secure.skype.com/en/data-export - DaddyThickShakeNYCCopper Contributor
When I initially did the migration, it looked as though all my chat history appeared immediately. Now I've returned to find nothing. I will try the suggestions above. Thank you, guys.
- fgkmikegarlandCopper Contributor
I have followed the links to move from Skype to Teams but one of my chats when I open Teams is trying to loads chats and doesnt achieve it and the screen gets ‘stuck’ with it trying to load. Has happened for several weeks now and cant use Teams chat until the chats finish loading - they seem to be loaded but when I open Teams chat they start ‘reloading" all over again. I was perfectly happy with Skype by the way.
- DarkForseCopper Contributor
Neither chat history nor contacts are migrated no matter what you do, another great F UP by MS.
- ThePirate83Copper Contributor
I'm having the same problem it is absolutely horrible why they would discontinue Skype and move it to teams is beyond me, it's so bad that me and my friends who use Skype are going to go to Whatsapp because it's a lot easier than this garbage. What says it's transferring my stuff and nothing transfers, then on Skype I get a message that says go to teams now I click that and absolutely nothing happens the biggest hunk of garbage ever seen.
- berglionCopper Contributor
If you want to get ALL your chat history, you have to join "teams insider programme" BEFORE you enter any chat. All chats you entered after migrating from Skype and before joining the Insider Program will be left with no chat history. To fix this you need to clear you MS Teams data in the app properties or delete that specific account migrated from Skype and then migrate again from scratch, remembering what was written at the beginning
- Lukasz_BalasCopper Contributor
Could you help me a little with your advise? Clearing the data in the app properties didnt help for me. So I wanna try with deleting account. But is it possible to delete teams account? When i try do this browser goes to the site where I can delete only whole Microsoft account. But of course I dont wanna do this. How can I delete only teams account (profile)? Thank you
- DaibellCopper Contributor
Hi. I'm not sure I can help much. You shouldn't to delete your Teams account - just sign out via the Account Manager icon in the top right-hand corner. Sign-in with one of your Microsoft accounts or your Skype account. Be aware that Teams behaves slightly differently between a Personal account and a Business account. I didn't need to clear any data and was not using a mobile phone (hate the things!) but using a desktop PC and using the installed Teams as part of Microsoft365.
- jhaycee1201Copper Contributor
Hello, has anyone experienced the same issue wherein the files/photos were not synced or migrated to MS Teams from Skype? What did you guys do to resolve it? Need help.
- jhaycee1201Copper Contributor
Hello, has anyone experienced the same issue wherein the files/photos were not synced or migrated to MS Teams from Skype? What did you guys do to resolve it? Need help.
- NogeCopper Contributor
My recent chats sync, but none of my skype contacts.
The only contacts i have in teams are from my phone and random people that i don't know (wtf?)
I'm subscribed to teams inside.
Also, the problem with recent chats is that the names do not correspond with then names in skype,so it's not always clear who is who.
And why can't we personalise then names in teams, like we can in skype?
I really don't mind the switch to teams, as the software works pretty much the same, but why does it have to be difficult ? - geonjack49Copper Contributor
Unfortunately, Skype chat history doesn’t transfer to Teams automatically. You might be able to access old messages in Skype itself gta south africa, but there's no built-in way to migrate them. Have you checked if your chats are still visible in the Skype app or web version.
- romboutCopper Contributor
Well then they should not advertise it that it does. Because I've received multiple emails now stating it automatically transfers all chats and contacts. The latter is true. But chats not