Forum Discussion
Mouse pointer lag or delay or shaky
Hi, there is an issue when joining a Teams meetings leading to a significant lag or delay of mouse pointer speed. This happens across devices (notebooks, workstations); this is affecting a novel L...
@All:
My Teams has been updated to "new teams" version:
You have Microsoft Teams version 23285.3607.2525.937.
So far it seems not to occur with new teams.
Update:
Just now, in new Teams, the meeting was running smoothly. Then, completely randomly, the mouse got "the lag" again. There was a short moment, when the voice of the presenter was increased, after this moment the lag was there.
Does this relate to Bluetooth BT?
Test:
- Actively running meeting; One mouse MX vertical connected with BT; no other BT devices
- Poly Sync 20 connected with USB lead and BT
- Disconnect BT
- Voice/acoustic is handled by USB, no problem with switchig BT/USB
- Mouse lag released, completely fluency restored
Bluetooth noise HF/Chipset/PHY/Driver issue???
It doesn't seem to have anything to do with Bluetooth, I use a 2.4GHz mouse and with a wired mouse (wireless dongle unplugged) the problem is also present.
- Should we file this issue in Answers forum?
- The problem, in my case, can be "altered" if BT is switched off followed by on. This release the pointer immediately. Then, the problem reappears after variable time, 5 sec, 10 sec, ... 1 min.,
