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Missing Teams and Classes under Teams Tab (Desktop Version)
Good morning, Our organisation utilises Microsoft Teams for internal and external communication. We have recently received several reports of users missing their Teams and Classes under the Teams t...
Hi vodka_ATX
Thank you for your reply.
I managed to resolve the issue by resetting the Microsoft Teams desktop client through Windows Settings. This caused the missing Teams and Classes to reappear for the affected users. These are the steps I followed -
- Make sure Microsoft Teams is closed completely closed. (You can quit Teams from the taskbar.)
- Search for 'Microsoft Teams' using the taskbar search box.
- Right-click and select 'App Settings'
- Scroll down and select 'Reset'
- Open Teams and ask the user to sign back into their Microsoft account.
I hope this resolves your issue too.
This happened to a number of our users yesterday and today. I followed the same steps (and a few more before I figured it out!) and it worked.