Forum Discussion
heatherwalker
Feb 01, 2021Copper Contributor
Missing send button in chat in teams app on Android
I have just tried to send a message in the app on my phone, only to notice that the send button is missing! I can type and navigate all the menus, just no send button. It worked fine last week, but t...
- Feb 02, 2021
UPDATE:
After experimenting with the screen resolution settings in the Samsung settings menu I discovered that a) changing the resolution does not fix it but b) changing screen zoom does. Mine apparently was fully "zoomed in". Zooming out slightly shows that the send button had fallen off the right hand side of the screen. Annoyingly zooming out also makes the font really small for everything so I still have to have the button cut off slightly to make reading things on my phone possible, but I can now access the send button.
TL;DR: on Samsung S10+ search for "screen resolution" in your settings, then crank the screen zoom down a little May work for other Samsungs.
heatherwalker
Feb 02, 2021Copper Contributor
UPDATE:
After experimenting with the screen resolution settings in the Samsung settings menu I discovered that a) changing the resolution does not fix it but b) changing screen zoom does. Mine apparently was fully "zoomed in". Zooming out slightly shows that the send button had fallen off the right hand side of the screen. Annoyingly zooming out also makes the font really small for everything so I still have to have the button cut off slightly to make reading things on my phone possible, but I can now access the send button.
TL;DR: on Samsung S10+ search for "screen resolution" in your settings, then crank the screen zoom down a little May work for other Samsungs.
Jay_Avitable
Feb 02, 2021Copper Contributor
heatherwalker on my MotoG 6, the only thing that would work is setting font size to small in the settings \ accessibility. Of course, it makes the font in all apps virtually unreadable... Really not a solution.
- Jay_AvitableFeb 02, 2021Copper Contributor
Jay_Avitable and now, after restarting my phone, even "small font" does not solve the issue. Android 9 here, if that matters.
- hohohonoFeb 04, 2021Brass Contributor
Jay_Avitable Ajay950 Dennis2050 GhostEx Krickster Mlealtoo toddleish1966 Beng1 TheBigT42 nroper ZekeB
Turning off "Easy mode" fixed it for me. Changing resolution and zoom didn't, but this did!
Go to Settings > Display > Easy mode, and turn it off. Our user did not have to adjust their screen zoom level for the Send button to come back. Good luck to you all.
But like what another user pointed out, the user should not have to adjust something on their own phone to make the app work. Microsoft should provide a fix.