Forum Discussion
Missing send button in chat in teams app on Android
- Feb 02, 2021
UPDATE:
After experimenting with the screen resolution settings in the Samsung settings menu I discovered that a) changing the resolution does not fix it but b) changing screen zoom does. Mine apparently was fully "zoomed in". Zooming out slightly shows that the send button had fallen off the right hand side of the screen. Annoyingly zooming out also makes the font really small for everything so I still have to have the button cut off slightly to make reading things on my phone possible, but I can now access the send button.
TL;DR: on Samsung S10+ search for "screen resolution" in your settings, then crank the screen zoom down a little May work for other Samsungs.
Apparently some people were able to get the Send button back by going to the phone settings and changing the display screen resolution / zoom level. However, this has not worked for our user (Galaxy S10).
See this also: https://answers.microsoft.com/en-us/msteams/forum/all/unable-to-send-chat-in-teams-on-samsung-galaxy-s10/b3718968-dd27-4c4d-a66c-b18be0eeed8d
- hohohonoFeb 01, 2021Brass Contributor
RonMason Hey Ron, I'm glad it's fixed for you. That's interesting, how do you get that Screen Zoom to show up?! I don't have a Samsung personally, so I can't check it myself. I thought I'd done it all by going into Settings > Display and everything; I'm not sure how you got to see the Screen Zoom within Teams itself? From Settings, the Screen Zoom was also set to the lowest/smallest as well, so I'm not sure what I'm missing.
- nroperFeb 03, 2021Copper Contributor
hohohono I saw your exchange with RonMason which was super helpful. I have a Huawei and was experiencing this new issue. I followed your path to Go to Settings > Display and Brightness > Text and Display size and made it smaller et voila it worked!!
Thanks to this community exchange I found a quick solution!!
- RonMasonFeb 01, 2021Copper ContributorIt was under display settings. Maybe try searching it for your phone type. Can you search zoom in settings?
- hohohonoFeb 01, 2021Brass Contributor
RonMason Thanks Ron for your quick help! But unfortunately it did not work for me, since it seems like our phone's settings are different. I got hold of the phone again (an S10), and the "Screen Zoom" (Font size and style) is actually under Settings > Visibility Enhancement. Changing this to its lowest did nothing. Also, our "test" text for the Screen Zoom is different too -- I thought I was looking at your Teams messages at first, but it was actually the Screen Zoom text.
I suppose I'll need to wait for Microsoft for an update. Glad it is fixed for you, though!