Forum Discussion
kaaremai
Oct 09, 2022Brass Contributor
Missing messages in shared channels in Windows client
Hi, We've begun using the new "Shared Channels" extensively inside our org. However we've noticed a major bug which makes it impossible to use this new feature before it has been fixed: When ...
Nicki_Greene
Copper Contributor
Same issue here - number of us realised we are missing messages in the shared channels.
Noticed there was a difference between the Browser, Client and Mobile, tried clearing the cache, full reboot etc and it only got as far as making the Browser and Client the same - which is still missing messages compared to the Mobile.
Seems very random on which messages are visible in a thread. The initial threads never seem to be missing, just replies?
We will raise a support request with Microsoft but has anyone managed to fix it temporarily even?
Noticed there was a difference between the Browser, Client and Mobile, tried clearing the cache, full reboot etc and it only got as far as making the Browser and Client the same - which is still missing messages compared to the Mobile.
Seems very random on which messages are visible in a thread. The initial threads never seem to be missing, just replies?
We will raise a support request with Microsoft but has anyone managed to fix it temporarily even?
PhilipHaglund
Nov 09, 2022Copper Contributor
Nicki_GreeneNo permanent fix. Only clearing the cache will solve the issue temporary. Right now I'm not in the mood to contact the most useless MS Support (Teams). So many issues and escalations from past cases...