Forum Discussion
kaaremai
Oct 09, 2022Brass Contributor
Missing messages in shared channels in Windows client
Hi, We've begun using the new "Shared Channels" extensively inside our org. However we've noticed a major bug which makes it impossible to use this new feature before it has been fixed: When ...
Nicki_Greene
Nov 09, 2022Copper Contributor
Same issue here - number of us realised we are missing messages in the shared channels.
Noticed there was a difference between the Browser, Client and Mobile, tried clearing the cache, full reboot etc and it only got as far as making the Browser and Client the same - which is still missing messages compared to the Mobile.
Seems very random on which messages are visible in a thread. The initial threads never seem to be missing, just replies?
We will raise a support request with Microsoft but has anyone managed to fix it temporarily even?
Noticed there was a difference between the Browser, Client and Mobile, tried clearing the cache, full reboot etc and it only got as far as making the Browser and Client the same - which is still missing messages compared to the Mobile.
Seems very random on which messages are visible in a thread. The initial threads never seem to be missing, just replies?
We will raise a support request with Microsoft but has anyone managed to fix it temporarily even?