Forum Discussion
Missing dialpad/Keypad when on a 3 way call
Hello everyone, we are using Teams Business Voice for our company and all of us are missing the keypad only when on a 3 way call. One to One is fine and we see the key pad so we can navigate the IVR ...
Has anyone found a solution to this issue yet?
It seems other people are having the same issue and waiting to see if MS will do an update to add the dial pad on a conference or a call with 3 or more participants. I would like if we could be informed once this feature is added. As of today, it is still not available that I can tell.
Yes I just tried to make a 3 way call and the dail paid vanishes after the third party is added. I would very much like to hear back if Microsoft corrects this.
Same here, sent a message to our tech team, they didn't know what I was talking about. This is incredibly frustrating when trying to maneuver through an IVR with an additional person on the call with you.
