Forum Discussion
Mine and the other participant's camera doesn't show up for the host
Same here, chatted yesterday with someone on the support chat and she said it's a know bug on windows 11 app and that they would launch un update soon to fix it. I also lost video feed of me and others some days ago and tried everything to fix it, but it just doesn't work. webcam works just fine on web app (but it's very limited) and all other conference apps work fine, it's a Teams bug.
Btw i can share desktop just fine, i just can't see video at all, mine or from others. But the webcam it's working because the red light (it's a logitech) it's on.
Really huge bug, but like i said, someone told me yesterday that they are working on a fix.
Microsoftroman_frillarte hi, it started working 2 days ago. I believe it was some server side update.
I did a reset to the app on the windows settings and then it worked.
in the remove apps part, search for teams, go to “andvanced options” (or something like that) and there you have the option to reset the app. Try it
- It also seems to be working again for me. Still validating everything. Thanks for the update.
- roman_frillarte
ruimoura Thanks all for the updates and it's good to know that it's not an issue personal to me/my laptop. Does the "fix" work anywhere? I'm in the UK so just wondering, before I try it, whether it's available here.
Hopefully we'll have sound and vision restored shortly
