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RobKal's avatar
RobKal
Copper Contributor
Jan 10, 2023

Mictosoft Teams chat window crashes when chatbot conversation is opened

I am developing Microsoft Teams chatbot. Users can start intercating with chat bot only when it is added to Team via apps. Everything works fine when app is added to only one team, however, when I cr...
Bots
developer
microsoft teams
KeithMcC's avatar
KeithMcC
Copper Contributor
Jan 12, 2023

Hi RobKal

 

I am in the same boat as you, the issue seems to be related to a recent Teams update. It seems to occur for us when an adaptive card sent via Power Automate has a URL actionable button or a Power Automate flow is waiting on an action from an adaptive card sent to Microsoft teams. 

 

I currently have a support ticket open, have done for quite a few weeks now and it is currently in a "we are investigating" state. 

 

 

Tim_Opie's avatar
Tim_Opie
Copper Contributor
Jan 12, 2023
We are also using the adaptive cards with the same issue. There is a timeout set for the wait for response but think you could be onto something with the old card waiting on a response.
  • Sid Uppal's avatar
    Sid Uppal
    Icon for Microsoft rankMicrosoft
    Jan 13, 2023

    Hello,

     

    I am from the Teams product team. Can some of you please share some sample Adaptive Cards here with which you are able to reproduce the issue?

     

    Thx

     

     

    • Tim_Opie's avatar
      Tim_Opie
      Copper Contributor
      Jan 16, 2023

      Sid Uppal 

      Here is the whole flow with adaptive card. The last condition just posts a message to a Team's chat and records the result in a SharePoint list.

       

      {
          "$schema": "http://adaptivecards.io/schemas/adaptive-card.json",
          "type": "AdaptiveCard",
          "version": "1.0",
          "body": [
              {
                  "type": "TextBlock",
                  "text": "WFH Reminder",
                  "id": "Title",
                  "spacing": "Medium",
                  "horizontalAlignment": "Center",
                  "size": "ExtraLarge",
                  "weight": "Bolder",
                  "color": "Accent"
              },
              {
                  "type": "TextBlock",
                  "text": "Are you working from home today?",
                  "id": "acPollQuestion"
              },
              {
                  "type": "Input.ChoiceSet",
                  "placeholder": "Are you working from home today?",
                  "choices": [
                      {
                          "title": "Yes",
                          "value": "Yes"
                      },
                      {
                      "title": "No",
                      "value": "No"
                  },
                  ],
                  "id": "acPollChoices",
                  "style": "expanded"
              }
          ],
          "actions": [
              {
                  "type": "Action.Submit",
                  "title": "Submit",
                  "id": "btnSubmit"
              }
          ]
      }

    • Nebucadneza's avatar
      Nebucadneza
      Copper Contributor
      Jan 13, 2023

      Sid Uppal i dont use adaptive cards.

      I just use send Chat message as flow bot in power Automate.

       

      When Ever the flow sends a new message as flow bot, the Teams Chat and call Icon go unresponsive.

       

      I reworked my flow todays so instead of a message, the flow sends an activity into the feed. After some testing it seems this doesnt Breaks teams

      • jofri-msft's avatar
        jofri-msft
        Icon for Microsoft rankMicrosoft
        Jan 14, 2023
        Hi,

        I am trying to repro this behavior but it is working for me. Are you sending the message in a chat with the bot or a group chat or meeting chat?
        Are you clicking on the a notification for the message or just clicking on the chat where the message was sent?

        Since KeithMcC mentioned URL actionable I was sending this card to try to repro
        {
        "$schema": "http://adaptivecards.io/schemas/adaptive-card.json",
        "type": "AdaptiveCard",
        "version": "1.0",
        "body": [
        {
        "type": "TextBlock",
        "text": "This card's action will open a URL"
        }
        ],
        "actions": [
        {
        "type": "Action.OpenUrl",
        "title": "Action.OpenUrl",
        "url": "https://adaptivecards.io"
        }
        ]
        }

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