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RobKal's avatar
RobKal
Copper Contributor
Jan 10, 2023

Mictosoft Teams chat window crashes when chatbot conversation is opened

I am developing Microsoft Teams chatbot. Users can start intercating with chat bot only when it is added to Team via apps. Everything works fine when app is added to only one team, however, when I cr...
Bots
developer
microsoft teams
KeithMcC's avatar
KeithMcC
Copper Contributor
Jan 12, 2023

Hi RobKal

 

I am in the same boat as you, the issue seems to be related to a recent Teams update. It seems to occur for us when an adaptive card sent via Power Automate has a URL actionable button or a Power Automate flow is waiting on an action from an adaptive card sent to Microsoft teams. 

 

I currently have a support ticket open, have done for quite a few weeks now and it is currently in a "we are investigating" state. 

 

 

  • Tim_Opie's avatar
    Tim_Opie
    Copper Contributor
    Jan 12, 2023
    We are also using the adaptive cards with the same issue. There is a timeout set for the wait for response but think you could be onto something with the old card waiting on a response.
    • Sid Uppal's avatar
      Sid Uppal
      Icon for Microsoft rankMicrosoft
      Jan 13, 2023

      Hello,

       

      I am from the Teams product team. Can some of you please share some sample Adaptive Cards here with which you are able to reproduce the issue?

       

      Thx

       

       

      • Tim_Opie's avatar
        Tim_Opie
        Copper Contributor
        Jan 16, 2023

        Sid Uppal 

        Here is the whole flow with adaptive card. The last condition just posts a message to a Team's chat and records the result in a SharePoint list.

         

        {
            "$schema": "http://adaptivecards.io/schemas/adaptive-card.json",
            "type": "AdaptiveCard",
            "version": "1.0",
            "body": [
                {
                    "type": "TextBlock",
                    "text": "WFH Reminder",
                    "id": "Title",
                    "spacing": "Medium",
                    "horizontalAlignment": "Center",
                    "size": "ExtraLarge",
                    "weight": "Bolder",
                    "color": "Accent"
                },
                {
                    "type": "TextBlock",
                    "text": "Are you working from home today?",
                    "id": "acPollQuestion"
                },
                {
                    "type": "Input.ChoiceSet",
                    "placeholder": "Are you working from home today?",
                    "choices": [
                        {
                            "title": "Yes",
                            "value": "Yes"
                        },
                        {
                        "title": "No",
                        "value": "No"
                    },
                    ],
                    "id": "acPollChoices",
                    "style": "expanded"
                }
            ],
            "actions": [
                {
                    "type": "Action.Submit",
                    "title": "Submit",
                    "id": "btnSubmit"
                }
            ]
        }

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