Forum Discussion
Mictosoft Teams chat window crashes when chatbot conversation is opened
Hi
We have the same problem if i understand correctly.
I have made a Powerapp with a button so a few selected People recieve a Power Automate message in Teams when the button is pressed. This was made back in july22
Since December22 i recieve daily complains from only these selected People that their Teams doesnt work.
When selecting the Power Automate Chat, the Chat icon, the Calendar and the Call icon go unresponsive. if i select the Teams Icon it will change to teams. if i select Chat or the above again it wont show the selected in MS Teams.
I have found that if i rightklick on the Power Automate Chat and select "Bot-Unterhaltung sperren" (something like lock Bot conversation) it will prevent the issue from happening (still testing but it seems to work for now on the Accounts i made this change)
The problem is, then the Message will not be delivered...
I cleared all chaches with the following .bat :
@ECHO OFF
goto:main
[+] Description: a simple script to clean up Microsoft Team's Cache (release a bit memory)
:main
taskkill /f /t /fi "IMAGENAME eq teams.exe"
echo "[x] Microsoft Team Processes were closed!!!!"
del /f /q "%appdata%\Microsoft\teams\application cache\cache\*.*" > nul 2>&1
del /f /q "%appdata%\Microsoft\teams\blob_storage\*.*" > nul 2>&1
del /f /q "%appdata%\Microsoft\teams\databases\*.*" > nul 2>&1
del /f /q "%appdata%\Microsoft\teams\GPUcache\*.*" > nul 2>&1
del /f /q "%appdata%\Microsoft\teams\IndexdDB\*.db" > nul 2>&1
del /f /q "%appdata%\Microsoft\teams\Local Storage\*.*" > nul 2>&1
del /f /q "%appdata%\Microsoft\teams\tmp\*.*" > nul 2>&1
echo "[+] Microsoft Team's Cache was cleaned!!!"
C:\Users\%USERNAME%\AppData\Local\Microsoft\Teams\Update.exe --processStart Teams.exe
echo "[+] Microsoft Team Started!!!"
echo "DONE"
Teamsversion: 1.5.00.33362 (64-Bit)
Nebucadnezathank for your response but in my situation Users can't block bot conversation because then they couldn't recieve any messages from the bot and that is the whole point of my Microsft Teams app.