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Microsoft Teams-What happened to Test Call ?
Hello!
After the last update of MS Teams, it appears that Test Call has gone away..
Anyone knows where it is ?
thank you in advance!
Hi and welcome to the Microsoft Tech Community!
I found a solution from Microsoft themselves here:
Make a test call
To make a test call, select your profile picture, then Settings > Devices.
Choose Make a test call under Audio devices.
In a test call, you'll see how your mic, speaker, and camera are working. Follow the instructions from Test Call Bot and record a short message. The message will play back for you. After that, you'll get a summary of the test call, and you can go to your device settings to make changes.
Notes:
The test call feature is only available in English for now. Additional languages are coming soon.
We'll delete your test recording immediately after the call. It won't be retained or used by Microsoft.
The test call feature is currently unavailable for Teams on the web.
I hope this helps
Greetings
Martin
22 Replies
- Anything on this ?? I need to make a test call on iPhone MS Teams app. Cannot seem to find anything related to it been digging for it
- I'm struggling with the same issue, I had an interview a couple of weeks ago and I was unable to test prior and it turned out I could not see the interviewers - they decided to continue as they could see and hear me but it was a nightmare for me (well in advance, I accepted an offer of a test call to be scheduled 10mins prior to the interview but this did not appear and the interview just started 10 mins earlier so I'm not sure if that is an option?). I now have another job interview lined up and I'm still struggling to find a definitive/workable answer on this as it appears do others.
what idiot decided to get rid of the test call function? It doesn't show any devices in your instructions. Thanks to whatever dumbass who decided to remove the test call function. I wanted to test a call before an interview, but this retarded app has no way to do that.
- Well, I can see the button but doesn't help much as the function is broken. It doesn't playback the audio sample (or it played it once with 10 tries) and it seems buggy in general. Sometimes I can hear it calling me (the ring tone is there) but there's no way to answer the call and sometimes the whole thing just freezes.
Some further information around usage patterns. Not sure if this helps your user case or not but I had a meeting the other day which was hosted from an O365 Business or Enterprise account. I connected with my personal account and after entering the meeting identifier but before entering the meeting was presented with "Test Call" button. I tried it and it worked. Knowing this would have been handy and if I had not connected with plenty of time before the meeting was scheduled to start the option would have been useless.
I still have no idea how this was triggered i.e. it could be that the organiser had the functionality enabled in their O365 environment and that is why it was available on login to the meeting or if it has just been moved there for personal users.
Again clarification from Microsoft in the end user documentation on how and when the functionality is available would be greatly appreciated. The user experience is poor and does very little to inspire confidence in the product.Thanks
Greg
- Same experience when connecting to a call from a large business. I detest Teams because it is so flaky but it is all too often the default with businesses.
Hi and welcome to the Microsoft Tech Community!
I found a solution from Microsoft themselves here:
Make a test call
To make a test call, select your profile picture, then Settings > Devices.
Choose Make a test call under Audio devices.
In a test call, you'll see how your mic, speaker, and camera are working. Follow the instructions from Test Call Bot and record a short message. The message will play back for you. After that, you'll get a summary of the test call, and you can go to your device settings to make changes.
Notes:
The test call feature is only available in English for now. Additional languages are coming soon.
We'll delete your test recording immediately after the call. It won't be retained or used by Microsoft.
The test call feature is currently unavailable for Teams on the web.
I hope this helps
Greetings
Martin
It's 2024, and this issue remains a problem. Still no "Test Call" under Audio settings in sight. Why, Microsoft, why??! __Martin__
This doesn't really help or IMHO answer the OP's question. The OP indicated they had the functionality previously but that it was missing post upgrade. I am using Ver 1.5.00.2164(64-bit) on fully patched Win 10 with a personal account and like many posters do not have this option available nor for that matter the devices option under which it is nested.
Your response although correct can be easily found via a Google search which I assume many other posters like myself have tried before posting in channel. If you have any further information as to why the option is missing please amend your post.
Can someone from MS please jump on the thread and/or update the documentation to reflect in what situations/configurations this option is available. Doco suggest that it's an O365 config option for Admins to enable/disable this feature.
I would hope for people wanting to use this tool from personal accounts that the default O365 option is to allow test calls so end users can verify devices are working in teams before chewing up valuable time and resource in a meeting especially when teams may not be the end users preferred VC tool but be required for say a job interview by a potential employer.Thanks
Greg
- Hi and thank you for your answer.
I believe that answer is only true for the teams desktop and mac app. It would be great to know where can this function be found on the mobile apps (Android and iOS).
Best,
Ali
Best,
A
Hi,
I have version 1.3.00.21956 and I have Test call in settings > Devices. Do you run Teams in English, if not try that.
