Forum Discussion
Microsoft Teams-What happened to Test Call ?
Hello!
After the last update of MS Teams, it appears that Test Call has gone away..
Anyone knows where it is ?
thank you in advance!
Hi and welcome to the Microsoft Tech Community!
I found a solution from Microsoft themselves here:
Make a test call
To make a test call, select your profile picture, then Settings > Devices.
Choose Make a test call under Audio devices.
In a test call, you'll see how your mic, speaker, and camera are working. Follow the instructions from Test Call Bot and record a short message. The message will play back for you. After that, you'll get a summary of the test call, and you can go to your device settings to make changes.
Notes:
The test call feature is only available in English for now. Additional languages are coming soon.
We'll delete your test recording immediately after the call. It won't be retained or used by Microsoft.
The test call feature is currently unavailable for Teams on the web.
I hope this helps
Greetings
Martin
Some further information around usage patterns. Not sure if this helps your user case or not but I had a meeting the other day which was hosted from an O365 Business or Enterprise account. I connected with my personal account and after entering the meeting identifier but before entering the meeting was presented with "Test Call" button. I tried it and it worked. Knowing this would have been handy and if I had not connected with plenty of time before the meeting was scheduled to start the option would have been useless.
I still have no idea how this was triggered i.e. it could be that the organiser had the functionality enabled in their O365 environment and that is why it was available on login to the meeting or if it has just been moved there for personal users.
Again clarification from Microsoft in the end user documentation on how and when the functionality is available would be greatly appreciated. The user experience is poor and does very little to inspire confidence in the product.Thanks
Greg
- Same experience when connecting to a call from a large business. I detest Teams because it is so flaky but it is all too often the default with businesses.
Hi,
I have version 1.3.00.21956 and I have Test call in settings > Devices. Do you run Teams in English, if not try that.
what idiot decided to get rid of the test call function? It doesn't show any devices in your instructions. Thanks to whatever dumbass who decided to remove the test call function. I wanted to test a call before an interview, but this retarded app has no way to do that.
- Well, I can see the button but doesn't help much as the function is broken. It doesn't playback the audio sample (or it played it once with 10 tries) and it seems buggy in general. Sometimes I can hear it calling me (the ring tone is there) but there's no way to answer the call and sometimes the whole thing just freezes.
- Anything on this ?? I need to make a test call on iPhone MS Teams app. Cannot seem to find anything related to it been digging for it
- I'm struggling with the same issue, I had an interview a couple of weeks ago and I was unable to test prior and it turned out I could not see the interviewers - they decided to continue as they could see and hear me but it was a nightmare for me (well in advance, I accepted an offer of a test call to be scheduled 10mins prior to the interview but this did not appear and the interview just started 10 mins earlier so I'm not sure if that is an option?). I now have another job interview lined up and I'm still struggling to find a definitive/workable answer on this as it appears do others.
Hi and welcome to the Microsoft Tech Community!
I found a solution from Microsoft themselves here:
Make a test call
To make a test call, select your profile picture, then Settings > Devices.
Choose Make a test call under Audio devices.
In a test call, you'll see how your mic, speaker, and camera are working. Follow the instructions from Test Call Bot and record a short message. The message will play back for you. After that, you'll get a summary of the test call, and you can go to your device settings to make changes.
Notes:
The test call feature is only available in English for now. Additional languages are coming soon.
We'll delete your test recording immediately after the call. It won't be retained or used by Microsoft.
The test call feature is currently unavailable for Teams on the web.
I hope this helps
Greetings
Martin
__Martin__ Hi Team it appears much to the contrary that 365 Personal does NOT have the TEST call butto. I have access to both the Business version and the Personal version and it has been removed from the personal version.
I don't know what you guys are looking at when dealing with the 'no test call' button, but this really needs to be addressed - and no, having to set language to English is not the solution. Even if you can't make a test call, there should at least be an indication that the mic is working - a sound bar perhaps? I have downloaded Teams to 2 Android devices, a Windows 10 device, and a Linux device. As far as I can tell, it works ONLY on the Linux and that took 3 hours to get it to that point AND it is still having trouble identifying the right microphone and camera. I have programming for 30 years. I am not a novice. Is there a solution out there or should I just insist on using other services with anyone who wants to contact me?
@ go to setting, devices and there is no TEST Call option.
It shows nothing. Do I have an out of date program?
I have an important meeting and they told me to down load this for a conference call and it just sucks!
- To make a test call, select Settings and more Select to see more options next to your profile picture at the top of Teams and then choose Settings > Devices.
Choose Make a test call under Audio devices.
I D NOT GET THAT RESPONSE. THERE IS NOTHING ABOUT TEST CALL IN THAT PAGE.
