Forum Discussion
jmmsas
Jan 04, 2022Copper Contributor
Microsoft Teams Video Lags on Microsoft Teams for Mac app
Hello Everyone, I'm using an M1 Macbook Air and I have a Lenovo FHD webcam that is connected to the laptop via a dock. When I try video calls with the Teams Mac app the video appears laggy, almos...
techoptimist
Mar 11, 2022Copper Contributor
I'm having the same issue on my M1 Mac Mini and a Papalook webcam. Running the Teams app rather than in a web browser. Video is really laggy and like treacle on Teams, but every other video app on the mac works fine, including Zoom, WebEx etc.
It did work for a while after Christmas, but it's broken again.
Might be the specific combination of certain USB webcam drivers and how Teams interacts with them, because I have a colleague with a Logitech webcam, but otherwise identical setup and she hasn't had this issue.
I experimented using my Elgato CamLink 4K, which allows me to input any external hdmi source, and that does NOT have the same issue with laggy video and teams.
Either way, Microsoft need to fix this.
It did work for a while after Christmas, but it's broken again.
Might be the specific combination of certain USB webcam drivers and how Teams interacts with them, because I have a colleague with a Logitech webcam, but otherwise identical setup and she hasn't had this issue.
I experimented using my Elgato CamLink 4K, which allows me to input any external hdmi source, and that does NOT have the same issue with laggy video and teams.
Either way, Microsoft need to fix this.
AMackenzie
Apr 12, 2022Copper Contributor
techoptimist I have experienced exactly the same issue as you.
My Papalook camera, at home, is laggy and my Logitech one, in the office, is fine. It started around the new year for me as well.
I can also work around this by opening-up Zoom settings, however, sometimes I have back-to-back meetings and it's not viable every time.
My Papalook camera, at home, is laggy and my Logitech one, in the office, is fine. It started around the new year for me as well.
I can also work around this by opening-up Zoom settings, however, sometimes I have back-to-back meetings and it's not viable every time.