Forum Discussion
jmmsas
Jan 04, 2022Copper Contributor
Microsoft Teams Video Lags on Microsoft Teams for Mac app
Hello Everyone, I'm using an M1 Macbook Air and I have a Lenovo FHD webcam that is connected to the laptop via a dock. When I try video calls with the Teams Mac app the video appears laggy, almos...
techoptimist
Mar 11, 2022Copper Contributor
I'm having the same issue on my M1 Mac Mini and a Papalook webcam. Running the Teams app rather than in a web browser. Video is really laggy and like treacle on Teams, but every other video app on the mac works fine, including Zoom, WebEx etc.
It did work for a while after Christmas, but it's broken again.
Might be the specific combination of certain USB webcam drivers and how Teams interacts with them, because I have a colleague with a Logitech webcam, but otherwise identical setup and she hasn't had this issue.
I experimented using my Elgato CamLink 4K, which allows me to input any external hdmi source, and that does NOT have the same issue with laggy video and teams.
Either way, Microsoft need to fix this.
It did work for a while after Christmas, but it's broken again.
Might be the specific combination of certain USB webcam drivers and how Teams interacts with them, because I have a colleague with a Logitech webcam, but otherwise identical setup and she hasn't had this issue.
I experimented using my Elgato CamLink 4K, which allows me to input any external hdmi source, and that does NOT have the same issue with laggy video and teams.
Either way, Microsoft need to fix this.
thinkagain
Mar 11, 2022Copper Contributor
C'mon Microsoft! My setup works in Zoom, my setup works in Facetime, my setup works in Google Meet, my setup works in the teams web browser version.... But not in the one Microsoft app I actually really liked (until now). It seems a bit childish to punish Mac users.... JUST FIX IT techoptimist