Forum Discussion
Microsoft Teams Video Lags on Microsoft Teams for Mac app
Hello Everyone, I'm using an M1 Macbook Air and I have a Lenovo FHD webcam that is connected to the laptop via a dock. When I try video calls with the Teams Mac app the video appears laggy, almos...
Hello, thanks for the response. Do you have a link to the workaround you mentioned?
So it’s not super specific as a work around. I find that I can open anything that can use the camera (I was using OBS, but I found that other programs work too) and that should get things moving.
I am running a nexigo webcam and I think that I have a better grasp on what the problem is.
Recently I downloaded the nexigo webcam settings app from the Mac App Store. When you use that app and click preview it will show you a preview. That preview will also be what teams sees. When you preview it gives you a list of options for resolution, and it starts with 640x480 30fps.
It has a number of options, the second to last is 1920x1080 30fps. The LAST option is 1920x1080 5fps.
I am guessing Microsoft it just asking the cam for its last setting, assuming that is the highest quality.
So when you co-opt the camera with another app that properly chooses the quality setting, it forces teams to do the same.
I am running a nexigo webcam and I think that I have a better grasp on what the problem is.
Recently I downloaded the nexigo webcam settings app from the Mac App Store. When you use that app and click preview it will show you a preview. That preview will also be what teams sees. When you preview it gives you a list of options for resolution, and it starts with 640x480 30fps.
It has a number of options, the second to last is 1920x1080 30fps. The LAST option is 1920x1080 5fps.
I am guessing Microsoft it just asking the cam for its last setting, assuming that is the highest quality.
So when you co-opt the camera with another app that properly chooses the quality setting, it forces teams to do the same.
- Interesting. I too am using a Nexigo webcam. Still seems like Teams ought to expose some options for video settings so if the default is terrible, like it is in this case, then the user can do something about it.
jimmysudo I am guessing that it might be these cams then.
If you use the Nexigo Cam Settings it will fix it to whatever you set the preview too.
Interestingly, I was using WebCamSettings for at least a year before I found the Nexigo branded one on the App Store. I think it is a re-wrapped version of the same code with the added preview button. Beware that showing the preview seems to default to the resolution you set it to in all apps. So I was running a web stream and connected to their Nexigo cam and it defaulted to 640x480, messed up all my WebCamSettings values, and I had to go in and change them on the fly dairying the broadcast. Not a great thing.
- If your camera is also a nexigo, that could be the common factor. I’m not familiar with webcam standards to know if it’s normal to return an ordered array based on quality and frame rate or not.
