Microsoft Teams verification code does work

AstridCarlton 

Hello Julie-MSissue   It's regrettable that you're having these issues.  There is an old post on answers.microsoft.com (the tech support forum) that offers this solution that 49 people found helpful:

Here is how they resolved the issue:

1.) Load up your browser

2.) Access the Microsoft Store like you normally would

3.) Log-in, then click "My Account" from the upper right hand corner to navigate to the separate account.microsoft.com website (you can probably manually type this in to access it)

4.) Go to "Your Info"
5.) Edit/Update your personal information

6.) Save it, go back to Microsoft Store, and try again. It'll accept your First & last name now and wont give you the bug.

If this doesn't work, please reach out to Answers directly, where support agents are available to troubleshoot until your issue is resolved.  This is usually the first "line of defense" when you're having a tech support issue and can't contact Microsoft Support or an administrator.