Microsoft Teams verification code does work
Hi, I'm trying to set up the free version of MS Teams on my desktop so I can join a meeting at 13:00 Eastern Australian Standard Time 11 June 2021 (tomorrow!). I sign in with my password then it asks for my phone number to send me a code. I enter my phone number and click next. I get a four digit number which I type into the verification box. It tells me the number is incorrect. I've tried this numerous times and all the numbers I have received fail to verify. They are all four digits. This is uncommon, other programs use six digit verification codes. Are the codes I'm receiving truncated? I need this fixed so I can attend my meeting.
Cannot verify identity when logging into Teams account
Dear community, I am not sure if this is the right place to ask, but I don't know where to go. Microsoft support has not been of any help. The current situation is as follows: when I log in with my work account on Teams (or the Office platform) I need to verify my identity by either picking up a call or filling in a verification code I receive via SMS. Previously I accidentally hit '1' when I received this verification call, which (I think) blocked my account. Now when I try to log in I either get the error message: "We did not receive the expected response" when I select phone call, or I don't receive anything when I select SMS. I asked the administrator to reset my account, which he did, but this only changed my password. I still cannot verify my Teams account. What can I do?