Forum Discussion
Goibs
Jul 06, 2021Copper Contributor
Microsoft Teams Room MTR - you'll need a new app to open this skype-mrx
Intel NUC with Logitech TAP Error you'll need a new app to open this skype-mrx The popup is blocking the MTR from signing in, its currently happening on 2 devices, will troubleshoot and update, ...
- Jun 09, 2022There was a poster named RGaray would posted a solution that fixed the problem for me but it looks like his post was removed. The solution he recommended which worked for me was to:
1. Log in as Admin, open the MS store app and run all of the updates for all apps.
2. Elevate the Skype user to the Administrator group
3. Log in as Skype
4. The skype-mrx error will occur. Press CTRL ALT DEL and open Task Manager (you can since Skype is now Admin). You NEED to wait for the Teams Room autorun thing to "timeout" give it a few minutes. When the screen goes black you will see the task manager.
5. Run a new task - shell:AppsFolder
6. Run the Teams Room app.
7. It appears to set itself as default for skype-mrx. Reboot and test.
8. Remove Skype from the Administrators group.
RichyDude
Jun 20, 2022Copper Contributor
I had the exact same problem a month ago, and the above steps worked, but then last week I had the same problem on a different NUC, but those steps no longer worked (got to step 6, and Teams Room app wouldn't open; I'd double click the file and nothing would run). So what I had to do was download the PS1 script from Microsoft's site, and reinstall MTR. The problem with that is if you run the PS1 script to reinstall MTR, and it already has the same version of MTRT installed, you get presented with the message "Your system already matches the version in this updater", so you have to open the PS1 script with notepad, press CTRL + G and go to line 549, where you will see an IF statement that looks at "Test-MtrAppStatus", you need to delete the word "EXIT" on line 549, save the script, and THEN run the script. This will overwrite any existing files with a fresh copy, and it gets rid of the "skype-mrx" error.
grecfest
Jun 20, 2022Copper Contributor
This worked like a charm, thank you!