Forum Discussion
jdsth
Apr 04, 2020Copper Contributor
Microsoft Teams Outgoing Calls Crashing
Hi all, just wondering if anyonye has the same issues here: When I try to make an outgoing call to another MS Teams user (video or audio) or if I try to join a multi-user conversation through ca...
LinusCansby
Apr 04, 2020MVP
Hi,
Can you join the meeting without audio? When you say it crashes is it that your connection to the meeting is disconnected or is it the application that crashes? Do you use the desktop client?
You can test your connection with Network Testing Companion. https://bit.ly/teamsntc
Try to connect without your camera activated and use another audio device.
If you are using the desktop client, try the web client (https://teams.microsoft.com). If you use the web client try the desktop client (https://teams.microsoft.com/download)