Forum Discussion
Microsoft Teams out of order - not openning
Not sure if it’s same issue but someone had an issue like this and they had to catch the systray teams icon and right click quickly enough to hit sign out. Once they did that it came back up.
Have you tried clearing the teams install folder out etc? I’ll find the path for you if not.
ChrisWebbTech, many thanks for your quick answer!
I'm using the browser version, but... it's running slow. The mobile is being more useful.
I didn't get what you mean by "they had to catch the systray teams icon and right click"... sorry!
Regarding the install folder, I didn't do anything about it. (Maybe when I removed all entries through regedit? Manually I did nothing). Could you provide me with the path?
Once again, tks!
Fred
- Here is a great article by Tony Redmond that goes over all the troubleshooting steps for Teams. Including clearing cache etc. https://www.petri.com/debugging-teams-clients
ChrisWebbTech, I tried all steps and still not working...
I'll move to next stage: I'm in Brazil and only the local office is using Teams nowadays. I'll have to get in touch with our IT head in Boston in order to reach MS support. I called MS in Brazil but only an admin is able to do this request.
Anyway, thank you for your help until now. I'll get back here to share the solution as soon as I have it.
Regards,
FredChrisWebbTech great to know! Tks for sharing. Tomorrow I'll go deep on this and try to find an answer to my problem.