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Wheels4961's avatar
Wheels4961
Copper Contributor
Nov 20, 2024

Microsoft teams keyboard shortcuts do not work!

Hello

I have an unusual situation. I have a work PC at home (laptop Windows 10) and a PC in the office (desktop, Windows 11).

According to the documentation, the keyboard shortcut, in Microsoft teams desktop application, to initiate a video call is Alt+Shift+V. This shortcut works on my windows 10 PC and other colleagues Windows 11 PC, however, it will not work on my office PC. I have tried resetting and repairing the App but that has made no difference.

I am finding this extremely frustrating, because I operate my PC by speech recognition, owing to a disability. Therefore, I have a dragon command that can initiate a voice call but it will not work on the windows 11 PC. (Please note, colleagues have tried and proven that the keyboard shortcut does not work even using the keyboard on my office PC).

Any ideas?

Thanks

How-to
microsoft teams

2 Replies

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  • Wheels4961's avatar
    Wheels4961
    Copper Contributor
    Nov 21, 2024

    I do not use Google docs. Also, I don't believe I have any software installed, like power tools, which can remap keyboard shortcuts.

    I work in an IT department and both myself and colleagues cannot explain this behaviour.

  • dougemes's avatar
    dougemes
    Brass Contributor
    Nov 21, 2024

    https://support.microsoft.com/en-us/office/keyboard-shortcuts-for-microsoft-teams-2e8e2a70-e8d8-4a19-949b-4c36dd5292d2?redirectSourcePath=%252fen-us%252farticle%252fMicrosoft-Teams-keyboard-shortcuts-c796cc2e-249a-4ec3-9cd7-00766905aa56#meetings_newwin32 confirms the alt + shift + v.  Is there any chance you have something which might be hijacking the kb shortcut default?  Do you happen to have google docs open?  It uses that kb shortcut for the view menu per a cursory search.

     

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