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HannahPeach86's avatar
HannahPeach86
Copper Contributor
Mar 19, 2020

Microsoft Teams keeps recording after a meeting has ended?

Hi there, I had a group meeting for 30 people scheduled and recorded it successfully. The meeting now keeps recording and every few hours I get a new 4 hour recording of the last screen shot that was shared. I was the one making the recording, and have of course checked that recording still isn't on. I have re-joined the meeting and there are no other participants on there that I can boot off. I'm not sure what to do? 

  • Tammy I found reference to the End Meeting which was supposed to be released in April. I have a version later than the version release referenced. For some reason I don't have the end meeting option avaialble to me. I contacted the original meeting organizer and had them log back into the meeting (24 hours later) and they had the end meeting option available to them which they clicked on. This caused the recording to stop and report the recording had ended after 24 hours of recording. So it's weird to me the recording doesn't stop automatically after all the participants leave the meeting in the first place (especially the meeting organizer). 

  • timgjr's avatar
    timgjr
    Copper Contributor
    I'm having the exact same issue.. no way to contact support on this that I can see..
  • Tammy's avatar
    Tammy
    Iron Contributor

    This issue was just reported to me by a user this morning....perhaps a glitch related to all the meeting updates being rolled out right now?  I'll open a ticket with Microsoft - although I'm sure they are being bombarded right now. In the meantime I will do some testing with the user before their next meeting as we now have the "End Meeting" option....

    • JoshuaP's avatar
      JoshuaP
      Copper Contributor

      Tammy Has this issue been resolved yet? I am having the same issue. The recording has been going on for the last 23 hours and I get a notfiication every 4 hours. Any assistance would be appreciate it.

       

      Thank you,

       

       

      • Tammy's avatar
        Tammy
        Iron Contributor

        JoshuaP  Hello there - well I didn't open a ticket....the user has since started using the recently new "End Meeting" option and hasn't reported this issue again....didn't spend more time on it as bouncing around.... Do you see that "End Meeting" option in your tenant yet?  If so does this issue still occur when you do an "End Meeting"?  

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