Forum Discussion
Microsoft Teams keeps recording after a meeting has ended?
- May 11, 2020
Tammy I found reference to the End Meeting which was supposed to be released in April. I have a version later than the version release referenced. For some reason I don't have the end meeting option avaialble to me. I contacted the original meeting organizer and had them log back into the meeting (24 hours later) and they had the end meeting option available to them which they clicked on. This caused the recording to stop and report the recording had ended after 24 hours of recording. So it's weird to me the recording doesn't stop automatically after all the participants leave the meeting in the first place (especially the meeting organizer).
This issue was just reported to me by a user this morning....perhaps a glitch related to all the meeting updates being rolled out right now? I'll open a ticket with Microsoft - although I'm sure they are being bombarded right now. In the meantime I will do some testing with the user before their next meeting as we now have the "End Meeting" option....
- JoshuaPMay 07, 2020Copper Contributor
Tammy Has this issue been resolved yet? I am having the same issue. The recording has been going on for the last 23 hours and I get a notfiication every 4 hours. Any assistance would be appreciate it.
Thank you,
- TammyMay 09, 2020Iron Contributor
JoshuaP Hello there - well I didn't open a ticket....the user has since started using the recently new "End Meeting" option and hasn't reported this issue again....didn't spend more time on it as bouncing around.... Do you see that "End Meeting" option in your tenant yet? If so does this issue still occur when you do an "End Meeting"?
- JoshuaPMay 11, 2020Copper Contributor
Tammy I found reference to the End Meeting which was supposed to be released in April. I have a version later than the version release referenced. For some reason I don't have the end meeting option avaialble to me. I contacted the original meeting organizer and had them log back into the meeting (24 hours later) and they had the end meeting option available to them which they clicked on. This caused the recording to stop and report the recording had ended after 24 hours of recording. So it's weird to me the recording doesn't stop automatically after all the participants leave the meeting in the first place (especially the meeting organizer).