Forum Discussion
MojtabaBabaei
Mar 06, 2020Copper Contributor
Microsoft Teams for MacOS is Blank
Hello there, i have downloaded Microsoft Teams app for my MacBook Pro and after installing it requires my credentials after that only shows the blank screen and splash screen says "Loading Microsoft...
- Apr 23, 2020
MojtabaBabaei Hi - I had exactly the same issue. was driving me NUTS. Mine was working perfectly - and then just stopped. It coincided with a Microsoft update - so coincidence? I tried everything from a new MAC OS update, deleting and reinstalling teams; deleting my library files.
This silly thing worked or me: the app was open and I right clicked on the icon in my finder dock. I clicked sign out. I then closed the app and restarted. After logging back in, the whole app refreshed and it seems to be back and working.
milhaus
Apr 27, 2021Copper Contributor
MojtabaBabaei I had the same problem and this solution worked for me:
- System Preferences>Security & Privacy
- Click on the Privacy Tab
- On the left scroll bar find and click on Accessibility
- You will need to click on the padlock and enter your admin credentials
- Make sure Microsoft Teams is there and checked
- IF MICROSOFT TEAMS is not in there, Add it by clicking on the + button, navigate to your Applications folder (go all the way back and you will see your Applications folder, then Select Microsoft Teams).
- It should now be added to the list and should be Checked.
- Close the System Preferences window.
- Restart Microsoft Teams